FAQ

1. What brands of phones do you repair?

We fix all major smartphone brands: Apple, Samsung, LG, Google, Motorola, OnePlus, HTC, Sony, Huawei, Nokia, and more! Whether it’s a cracked screen or a battery that won’t hold a charge, our friendly technicians have you covered. Whatever you’re using, we’ll get it working like new again in no time!

2. What types of repairs do you offer?

We’ve got you covered with all kinds of phone repairs. From screen and battery replacements to button, camera, and charging port repairs, and even software troubleshooting. Whatever the issue, our friendly technicians will have your phone back in top shape and working like new again in no time!

3. How long does a typical phone repair take?

We know your time is valuable that’s why most phone repairs are completed within 20–45 minutes, including screen and battery replacements. More detailed repairs may take a little longer, but we’ll always keep you updated every step of the way.

4. Do you provide a warranty on your repairs?

Yes, we proudly offer a 90-day warranty on all our phone repair services. It’s our way of making sure you feel confident and worry-free when you trust us with your device. If anything comes up, just bring it back, we’ll make it right and have it working like new again in no time!

5. Can you repair water-damaged phones?

Got your phone wet? Don’t worry, we’ve got you covered! We provide water damage repair services, and our skilled technicians will carefully assess the damage and do everything they can to bring your phone back to life. We’ll have it working like new again in no time!

6. What should I do if my phone won't turn on after an update?

If your phone won’t turn on after a software update, don’t stress, we can help! Bring it to Aloha Phone Repair by TCA Wireless, and our skilled technicians will take a look. We offer specialized iPhone and Android repair services to fix update-related issues and get your phone running smoothly again in no time!

7. Can you fix cracked screens on all phone models?

Cracked screen? Don’t worry, we’ve got you covered! We provide phone screen repair services for all brands and models, including iPhone, Samsung Galaxy, Google Pixel, and more. Our friendly technicians will have your screen looking crystal clear and working like new again in no time!

8. How much does it cost to repair a phone screen?

We know how frustrating a cracked screen can be! The cost of phone screen repair depends on your phone’s model and brand, but don’t worry, we’ll give you a clear, honest quote before any work begins. Just reach out or stop by, and we’ll get your screen looking like new again in no time!

9. Do you offer battery replacement services?

Battery not holding up like it used to? We’ve got you covered! We offer battery replacement services for all major phone brands, including iPhone, Samsung, and more. Our team will get your phone powered up and running strong again in no time!

10. Can you help with software issues on my phone?

Phone acting up or running slow? Don’t worry, we can help! We provide comprehensive software troubleshooting and repair services, including fixing bugs, resolving update issues, and removing malware. Our experts will get your phone running smoothly and working like new again in no time!

11. Do you provide diagnostic services?

Not sure what’s wrong with your phone? We’ve got you covered! We offer full diagnostic services to find out exactly what’s going on and recommend the best solution for repair. Our technicians will walk you through everything and get your device working like new again in no time!

12. Can I get my phone repaired if it's still under warranty?

Yes, we can repair phones that are still under warranty. We’ll help you figure out the best way to get it fixed quickly and correctly. Just be sure to check your warranty terms for any specific conditions and if you’re unsure, our team will gladly guide you through it!

13. Do you offer financing options for repairs?

Yes, we offer flexible financing options to make repairs easier on your wallet. We believe everyone deserves a working phone without the stress of upfront costs. Talk to our team about our payment options and we’ll help you get your phone fixed fast and worry-free!

14. What should I do if my phone's buttons are stuck or unresponsive?

Got a stuck or unresponsive button? Don’t worry, we can fix it! Bring your phone to Aloha Phone Repair by TCA Wireless, where we offer button repair services for all phone models. Our skilled technicians will have your buttons clicking and working like new again in no time!

15. Do you buy back old or damaged phones?

Got an old or damaged phone lying around? We’ll take it off your hands! Yes, we offer a device buyback program. Just bring in your phone and we’ll give you a fair and competitive offer on the spot. It’s a quick and easy way to turn your old device into extra cash!

Location-Specific FAQs

Q: Where is the Waipahu store located?

We’re located on the left side of the old Don Quijote, right behind the 76 Gas Station at 94-144 Farrington Highway, Suite 112, Waipahu, HI 96797. Stop by and we’ll be happy to help you with all your phone repair needs!

Q: What are the hours for the Waipahu location?

Our Waipahu location is open daily from 11:00 AM to 6:00 PM. Drop by anytime during those hours and our friendly team will be happy to help get your phone back in perfect shape!

Q: What areas does the Waipahu store serve?

Our Waipahu store proudly serves the Waipahu community and nearby areas including Ewa Beach, Kapolei, and Waipio. Whether you’re right in town or just a short drive away, we’re here to take care of all your phone repair needs with friendly local service!

Q: Where is the Honolulu store located?

You can find our Honolulu store at 801 Kaheka Street, Honolulu, HI 96814. We’re conveniently located inside Don Quijote Honolulu, right across from the self-checkout registers. Stop by and our team will be happy to help with your phone repair needs!

Q: What are the hours for the Honolulu location?

Our Honolulu location is open daily from 9:00 AM to 6:00 PM. Drop by anytime during those hours and our friendly team will be happy to help get your phone back in perfect shape!

Q: What areas does the Honolulu store serve?

Our Honolulu store proudly serves the Honolulu community and nearby areas including Waikiki, Ala Moana, and Kakaako. Whether you’re in the neighborhood or just passing through, our friendly team is here to help keep your phone working like new!

Q: Where is the Pearl City store located?

We’re located inside the McDonald’s parking lot, right between Don Quijote and Territorial Savings Bank in Pearl City, HI 96782. Come visit us and we’ll take great care of your phone!

Q: What are the hours for the Pearl City location?

The Pearl City location is open 11am - 7pm Mon. - Sat., and 11am - Our Pearl City location is open Monday through Saturday from 11:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM. Drop by anytime during those hours and our friendly team will be happy to help get your phone back in perfect shape!5pm Sun.

Q: What areas does the Pearl City store serve?

Our Pearl City store serves the Pearl City community and nearby areas including Aiea, Mililani, and Waimalu.

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