FAQ

1. What brands of phones do you repair?

We repair all major brands, including Apple, Samsung, LG, Google, Motorola, OnePlus, HTC, Sony, Huawei, Nokia, and more.

2. What types of repairs do you offer?

We offer a wide range of phone repair services, including phone screen repair, battery replacement, button repair, camera repair, charging port repair, and software troubleshooting.

3. How long does a typical phone repair take?

Most repairs, such as phone screen repair and battery replacement, can be completed within 20-45 minutes. More complex repairs may take longer.

4. Do you provide a warranty on your repairs?

Yes, we offer a 90-day warranty on all phone repair services to ensure your satisfaction and peace of mind.

5. Can you repair water-damaged phones?

Yes, we provide water damage repair services. Our technicians will assess the damage and attempt to restore your phone to working condition.

6. What should I do if my phone won't turn on after an update?

If your phone won't turn on after a software update, bring it to Aloha Phone Repair by TCA Wireless. We offer specialized iPhone repair and other brand-specific services to fix update-related issues.

7. Can you fix cracked screens on all phone models?

Yes, we provide phone screen repair services for all brands and models, including iPhones, Samsung Galaxy, Google Pixel, and more.

8. How much does it cost to repair a phone screen?

The cost of phone screen repair varies depending on the model and brand of your phone. Contact us for a specific quote.

9. Do you offer battery replacement services?

Yes, we offer battery replacement services for all major phone brands, including iPhones, Samsung, and more.

10. Can you help with software issues on my phone?

Yes, we provide comprehensive software troubleshooting and repair services, including fixing bugs, resolving update issues, and removing malware.

11. Do you provide diagnostic services?

Yes, we offer diagnostic services to identify any issues with your phone and recommend the best course of action for repair.

12. Can I get my phone repaired if it's still under warranty?

Yes, we can repair phones under warranty. However, it's best to check your warranty terms to understand any specific conditions.

13. Do you offer financing options for repairs?

Yes, we offer flexible financing options to help you get your phone repaired without financial strain.

14. What should I do if my phone's buttons are stuck or unresponsive?

Bring your phone to Aloha Phone Repair by TCA Wireless. We offer button repair services to fix unresponsive or stuck buttons on all phone models.

15. Do you buy back old or damaged phones?

Yes, we offer a device buyback program. Bring in your old or damaged phone, and we’ll give you a competitive offer.

Location-Specific FAQs

Q: Where is the Waipahu store located?

A: Our Waipahu store is located at 94-144 Farrington Highway, Waipahu, Hawaii (HI), 96797, inside Don Quijote Waipahu, between the entrance and exit doors.

Q: What are the hours for the Waipahu location?

A: The Waipahu location is open 9am - 7pm Mon. - Fri., 9am - 5pm Sat., and 9am - 3:30pm Sun.

Q: What areas does the Waipahu store serve?

A: Our Waipahu store serves the Waipahu community and nearby areas including Ewa Beach, Kapolei, and Waipio.

Q: Where is the Honolulu store located?

A: Our Honolulu store is located at 801 Kaheka Street, Honolulu, Hawaii (HI), 96814, inside Don Quijote Honolulu, across the self-checkout registers.

Q: What are the hours for the Honolulu location?

A: The Honolulu location is open 9am - 7pm Mon. - Sat., and 9am - 5pm Sun.

Q: What areas does the Honolulu store serve?

A: Our Honolulu store serves the Honolulu community and nearby areas including Waikiki, Ala Moana, and Kakaako.

Q: Where is the Pearl City store located?

A: Our Pearl City store is located at 850 Kamehameha Highway Ste 8, Pearl City, Hawaii (HI), 96782, in the Pearl City Shopping Center, McDonald's Parking Lot, next to Territorial Savings Bank.

Q: What are the hours for the Pearl City location?

A: The Pearl City location is open 11am - 7pm Mon. - Sat., and 11am - 5pm Sun.

Q: What areas does the Pearl City store serve?

A: Our Pearl City store serves the Pearl City community and nearby areas including Aiea, Mililani, and Waimalu.