Privacy Policy

Introduction

At Aloha Phone Repair, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect various types of information in connection with the services we provide, including:

  1. Personal Information
    When you schedule a repair, contact us, or use our services, we may collect personal information such as your name, email address, phone number, and billing information.

  2. Device Information
    We may collect information about your device, including its make, model, serial number, and any issues or repairs needed.

  3. Usage Data
    We collect information about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visit.

How We Use Your Information

We use the information we collect for various purposes, including:

  1. Providing Services
    To schedule and perform repairs, process payments, and communicate with you about your service requests.

  2. Improving Our Services
    To understand how our services are used and to improve our website, services, and customer experience.

  3. Marketing and Communication
    To send you promotional materials, newsletters, and other communications that may be of interest to you, if you have opted in to receive such communications.

  4. Legal Compliance
    To comply with legal obligations and protect our rights and interests.

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  1. Service Providers
    We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep your information confidential.

  2. Legal Requirements
    We may disclose your information if required to do so by law or in response to valid requests by public authorities.

  3. Business Transfers
    In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Your Choices

You have certain rights regarding your personal information, including:

  1. Access and Correction
    You have the right to access and correct your personal information that we hold.

  2. Opt-Out
    You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications.

  3. Data Deletion
    You may request the deletion of your personal information, subject to certain legal exceptions.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Aloha Phone Repair
801 Kaheka St, Honolulu, HI 96814, United States
Phone: +1 808-944-8886
Email: [email protected]